Privacy Policy

We respect your privacy and handle your personal data carefully, in accordance with the General Data Protection Regulation (GDPR).

What data do we collect?

When you place an order, we collect the following information:

• Name and surname
• Email address
• Delivery address and billing address
• Phone number
• Payment information (not stored by us)

What do we use your data for?

We use your information exclusively for:

• Processing and shipping your order
• Sending an order confirmation and invoice
• Contact if needed for delivery
• Handling returns or complaints

Sharing with third parties

We share your data with third parties only when necessary to fulfill your order, such as with delivery services. We never sell your data to third parties.

Security

We take appropriate measures to protect your personal data from unauthorized access, loss or theft. Our website uses a secure SSL connection.

Cookies

Our website uses functional cookies necessary for the functioning of the web shop (such as the shopping cart). We do not use tracking cookies for advertising purposes.

Your rights

You have the right to view, correct or delete your personal data. To do so, please contact us at info@spelenmetchemie.com.

Retention period

We do not retain your data longer than necessary for the purpose for which it was collected, subject to legal retention periods.

Contact

Do you have questions about our privacy policy? If so, please contact us at info@spelenmetchemie.com.