{"id":551,"date":"2026-04-21T00:25:47","date_gmt":"2026-04-20T22:25:47","guid":{"rendered":"https:\/\/smc.wp\/terugbetaal-en-retourneringsbeleid-2\/"},"modified":"2026-04-21T00:57:36","modified_gmt":"2026-04-20T22:57:36","slug":"refund-and-return-policy-2","status":"publish","type":"page","link":"https:\/\/spelenmetchemie.com\/en\/terugbetaal-en-retourneringsbeleid-2\/","title":{"rendered":"Refund and return policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"551\" class=\"elementor elementor-551\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43d5503 e-flex e-con-boxed e-con e-parent\" data-id=\"43d5503\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-629cd66 elementor-widget elementor-widget-text-editor\" data-id=\"629cd66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Refund and return policy<\/h2>\n\n<p>We want you to be satisfied with your purchase. Here's how returns and refunds work with us.<\/p>\n\n<h3>Returning<\/h3>\n<p>You can visit within <strong>7 days after receipt<\/strong> of your order to request a return. Please contact us at <a href=\"mailto:info@spelenmetchemie.com\">info@spelenmetchemie.com<\/a>.<\/p>\n\n<p><strong>Return conditions:<\/strong><\/p>\n<ul>\n<li>Only products that <strong>unopened<\/strong> are eligible for return.<\/li>\n<li>The product must be returned in its original packaging.<\/li>\n<li>Return shipping costs are the responsibility of the customer.<\/li>\n<\/ul>\n\n<h3>Received wrong or damaged product?<\/h3>\n<p>Did you receive an incorrect or damaged product? If so, please <strong>direct<\/strong> contact us at <a href=\"mailto:info@spelenmetchemie.com\">info@spelenmetchemie.com<\/a>.<\/p>\n<p>In that case, we offer the following solutions:<\/p>\n<ul>\n<li>A (partial) refund<\/li>\n<li>Return the product and receive a new one<\/li>\n<li>A replacement of the damaged product<\/li>\n<\/ul>\n\n<h3>Refund<\/h3>\n<p>Upon receipt and approval of the returned product, the purchase price will be refunded to your account within 14 days. Shipping costs will not be refunded unless the product was delivered damaged or incorrectly.<\/p>\n\n<h3>Contact<\/h3>\n<p>Questions about returns or refunds? Please contact us via <a href=\"mailto:info@spelenmetchemie.com\">info@spelenmetchemie.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terugbetaal- en retourneringsbeleid Wij willen dat u tevreden bent met uw aankoop. Hieronder leest u hoe retourneren en terugbetalen bij ons werkt. Retourneren U kunt binnen 7 dagen na ontvangst van uw bestelling een retour aanvragen. Neem hiervoor contact op via info@spelenmetchemie.com. Voorwaarden voor retour: Alleen producten die ongeopend zijn komen in aanmerking voor retour. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-551","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/spelenmetchemie.com\/en\/wp-json\/wp\/v2\/pages\/551","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spelenmetchemie.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/spelenmetchemie.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/spelenmetchemie.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/spelenmetchemie.com\/en\/wp-json\/wp\/v2\/comments?post=551"}],"version-history":[{"count":4,"href":"https:\/\/spelenmetchemie.com\/en\/wp-json\/wp\/v2\/pages\/551\/revisions"}],"predecessor-version":[{"id":626,"href":"https:\/\/spelenmetchemie.com\/en\/wp-json\/wp\/v2\/pages\/551\/revisions\/626"}],"wp:attachment":[{"href":"https:\/\/spelenmetchemie.com\/en\/wp-json\/wp\/v2\/media?parent=551"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}